West Fargo City Hall, 800 4th Avenue East, West Fargo, ND 58078
Drop Off Locations
- West Fargo City Hall (800 4th Avenue East, West Fargo, ND 58078)
- City Hall Drop Box (800 4th Avenue East, West Fargo – near City Hall entrance)
- Family Fare Drop Box (1100 13th Ave E, West Fargo)
Credit Card Payments
Credit card payments are accepted via telephone, in person, or online. A 3% fee will be charged for credit card payments.
You can also pay for your City of West Fargo water/sewer/garbage bill online using your checking account or credit/debit card. If you are a first time user, please click here to read the instructions on how to proceed. If you already have a log in name and a password, just click here for online payment. *Please note that there will be a convenience fee added to your payment for using a credit card.
Complete the “Debit Form for Utility Bills” by clicking on the link below to have your utility bill automatically paid through your checking or saving account.
Utility bills are mailed out the last day of each month and are due and payable 15th of each month. Any payment not received by the 15th of each month becomes delinquent. There is a $10.00 late fee that will be assessed monthly on an account that is carrying an unpaid balance. Delinquent accounts are subject to disconnection. To re-establish service, payment must be made in full with cash, credit/debit card or a money order including a $100.00 reconnection fee. Reconnection of service ceases on weekdays at 2:00 PM. Service will remain disconnected until paid at City Hall between the hours of 8:00 am and 2:00 PM weekdays. Payments that are returned from the bank for non-payment will be charged a $20.00 fee and are subject to immediate disconnection.
Setting Up, Canceling, or Temporarily Stopping Service
If you are new in town and need to set up services for utilities, you will need to complete the form below. The City of West Fargo has adopted the "Red Flag Rules" which implements an identity theft prevention program and as a part of the compliance a written application for service must be completed by anyone seeking utility service in the City of West Fargo.
Please save a copy of the Utility Service Application to your computer before sending.
When moving out you need to contact the City of West Fargo and let us know or the bill will stay in your name. Please contact us via, email, phone or fax and let us know so we can get the information we need (forwarding address, closing dates/moving dates, new owners names etc).
Temporarily Stopping Service
If you're wishing to have your utility charges temporarily stopped due to vacation or other long stay away from home, please see the guidelines in the "Temporary Suspension of Utility Service Form".
Temporary Suspension of Utility Service Form
Understanding Your Bill
If you would like your monthly bill e-mailed to you instead of mailed, please email Utility.Billing@westfargond.gov and provide your preferred e-mail address along with your service address.