Payment Options

Utility Billing Introduction

Utility and city services bills can be paid via mail, drop-off locations, online or as an automatic payment with a pre-authorized checking or savings account. The City of West Fargo accepts cash, check, money order, automatic bank account payments, credit card or debit card for payment. Please note, a 3% convenience fee will be added for any credit card and debit card payments.

Utility billing notice of withdrawal date change

Beginning March 2020, funds will be withdrawn the 15th of each month. Previously, the date of withdrawal had been the 12th. This change is being made to help increase the efficiency of the utility billing department to better serve customers in a cost-effective manner.

Type of Payment Options



Automatic Payments

Residents can pay their City of West Fargo utility service bill with an automatic, recurring payment from a checking or saving account. To set up these payments, complete the Utility Bill Debit Form.

Online Payments

Residents can pay their City of West Fargo utility service bill online using a checking account, credit card or debit card.

Mail Payments

Residents can pay their City of West Fargo utility and services bill by mail using a check, cash or money order to:
West Fargo City Hall
800 Fourth Avenue E
West Fargo, ND 58078

In-Person Payments

Residents can pay their City of West Fargo utility and services bill in person by cash, check, money order, credit card or debit card at the West Fargo City Hall Utility Service Billing/Reception Area which is located in the east wing of the building, near the Police Department.

Please note, a 3% convenience fee will be added for any credit card and debit card payments.

Phone Payments

Residents can pay their City of West Fargo utility and services bill over the phone by credit card or debit card by calling 701-433-5300. Please note, a 3% convenience fee will be added for any credit card and debit card payments.

Drop-Off Payments

Residents can pay their City of West Fargo utility and services bill by drop off using a check, cash or money order.

West Fargo City Hall Drop Box* 
 800 Fourth Ave. E.
West Fargo, ND 58078
*Box is located on north side of building, near Police Department parking lot.

Family Fare Drop Box
 1100 13th Ave. E.
West Fargo, ND 58078

Delinquent Accounts


Any payment not received by the 15th of each month causes an account to become delinquent. There is a $10 late fee that will be assessed monthly on an account that is carrying an unpaid balance and the residence becomes subject to utility disconnection and service cancellation.

To re-establish service, a $100 re-connection fee and payment in full must be made at City Hall with cash, credit card, debit card or a money order between the hours of 8 a.m. and 2 p.m. The City of West Fargo does not reconnect service after 2 p.m. weekdays.

Payments that are returned from the bank for nonpayment will be charged a $20 fee and are subject to immediate disconnection and cancellation.

Emailed Statements


If you would like your monthly bill emailed to you instead of mailed, please email us and provide your preferred email address along with your service address.